FAQ

FBA Shipment

FAQ

A: Yes, definitely. We are your one-stop shipping solution. We have a worldwide network. So where ever your cargo is, we can ship it for you to any FBA address across all of North America, Europe, and Asia.

A: We’ve been shipping to Amazon FBA since 2017.

A: All LTL or sea shipment to Amazon requires an appointment with Amazon. If we do not get an appointment date, we have to wait until its booking.

A: No, not necessary. We can palletize your cargo based on Amazon requirements in our origin warehouse or at the destination warehouse.

A: FBA Shipping is a IOR with good credit in USA, we offer free usage for our clients.

A: Yes, we offer such services. We have our warehouse in Shenzhen/Ningbo/Shanghai, where we can provide prep services as per request.

A: We can handle air and sea shipments from nearest airport, seaport.

A: Yes , we do this in our LA warehouse, rate could be provided after request

A: If by air, the transit time is around 10-12days depended on the air service you choose. If by sea, around 25days is needed to make export customs and packing, the transit time from port to port is 14-20days depending on the FBA address. Roughly, it is estimated 30-40 days after we get your cargo to the time we make appointment with Amazon.

A: Yes, you can. By doing so, each vendor can save his shipping costs.

A: We have warehouses in USA to receive cargo so you can have Amazon return the cargo to us, we can re-label it and send it back to Amazon. We can also resell your problematic cargo with a discount price and return money to you.

A: You can make payment to us by bank wire after shipment is cleared from customs and before we deliver to Amazon.

A: FOB means free on board, if you choose the FOB term; supplier needs to cover the local shipping costs before cargo leaves China. EXW means EX WORKS, if you choose EXW; you need to cover all shipment cost from your supplier’s place to the final destination address.

A: We have a FBA work flow which could be offered upon request.

A: Firstly, the goods will be calculated by the actual weight and the volumetric weight;

Actual weight of a carton = actual weight of one carton, total is multiplied by the number of cartons shipped.

Volumetric weight of a carton = LWH/ 5000, get integral, use centimeter to calculate (e.g. 19.1KGS, get 19.5KGS; 20.8KGS, get 21KGS). Total is multiplied by the numbers of carton;

Secondly, per above calculation, we can get the actual weight and the volumetric weight which is bigger. The bigger one will be the chargeable weight.

Thirdly, all goods arrive in warehouse, we will re-measure them to get the final chargeable weight, and then we will issue INVOICE to you.

A: Detention is the name of the charge which is applied by the carrier (shipping line) for using empty container more than allowed. Detention can be considered as a rent fee for empty container. Detention can be applied in Export and Import.

Detention in Export is counted when container has been picked up by Merchant (Shipper) from named depot and ends when container is gated in full at the named terminal. Usually shipping lines give 5 to 14 days free detention. Its very important to pay attention when booking with shipping line, otherwise you may find out of pocket surprise like Detention invoice.

A:There are two(2) types of ‘demurrage’ in shipping business:

1.Tramp shipping

– is when you hire (rent) a vessel for certain cargo or group of cargoes. Demurrage in this case is a charge payable to the owner of a chartered (rented) ship on failure to load or discharge the ship within the time agreed. In other words, its agreed charge (fine) for delay of the cargo readiness to load the vessel.

2.Liner shipping or container shipping

– Is when you booked a certain spot on a certain direction from a shipping line company to transport your goods in container from A to B. Demurrage in this case can be charged both sides – Port of Origin and Port of Destination – Demuurage in this case would be a fixed (per shipping line tariffs) or agreed (with shipping line sales) charge (read as ‘fine’) for keeping FULL container in port longer time compared to free time (agreed time or as per general free time policy of the shipping line).

 

Important!

Always check Demurrage and Detention terms and costs before making bookings with any shipping line.

Always check the possibilities to prolong Demurrage/Detention in case of need.

Always check Holidays! (Yes, its important!) Your container may arrive on time where there are government holidays and nobody works on those holidays.

Holidays are usually no excuse to provide you more free time.. (some shipping lines do, especially for Global Key customers )

Check the tariffs online if available.

Always ask for discounts in case your DMR is ‘Big’.

Demurrage cannot be applied to SOC (Shipper’s own container). Demurrage is charged for using Shipping Line equipment only! Never pay DMR for your own container

If you have any other questions, feel free to contact us. Thank you!